Privacy Policy

1. Information We Collect

Personal Information: When you register for an account, we collect your name, email address, phone number, and password. For property owners, we may collect additional details such as property information and payment details.

Usage Data: We collect information on how you interact with our service, including pages visited, features used, and time spent on the platform.

Device Information: We collect information about the device you use to access our service, including device type, operating system, and browser type.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing and Disclosure

We may share your personal information with:

• Other users of the service as necessary (e.g., property owners see tenant inquiries)
• Service providers who perform services on our behalf
• Law enforcement or other government entities when required by law
• Business partners with your consent

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure or error-free.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access personal information we hold about you
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict processing of your personal information
• Right to data portability
• Right to object to processing of your personal information

7. Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@basafinder.com.